Problem: AMSOIL
INC. has been informed that some AMSOIL
Dealers and their customers have experienced
problems with their local Ford Dealership
service department when bringing in the
new AMSOIL Universal ATF for installation
in their Ford vehicle transmission.
They have been told that: A) You cannot
put a Mercon V labeled transmission fluid
in a Mercon application. B) That you
cannot put a Mercon labeled transmission
fluid in a Mercon V application (this
is true). C) That you cannot put a dual
usage labeled ATF product in the Mercon
application or the Mercon V application.
Since the new AMSOIL Universal Transmission
Fluid is labeled dual usage, recommended
for both Mercon and Mercon V applications,
some Ford Dealership service managers
are telling their customers that if they
put the AMSOIL Universal ATF product
in their transmission it will void their
transmission warranty.
Answer: At
least one oil companys ATF product
with a Mercon V rating does not also
meet Mercon performance requirements.
This has apparently caused a great
deal of confusion about allowing Mercon
V ATF to be back serviceable in Mercon
applications. The AMSOIL Universal
ATF has been formulated to meet or
exceed both the Mercon and Mercon
V specification, as well as G.M. Dexron
III and Chrysler ATF+4. It is fully
supported through documented testing.
It is recommended for and can be used
in ALL of the applications listed
on the label. PERIOD.
If someone is misinformed on this issue
and actually denies a manufacturers
warranty coverage because of the use
of AMSOIL Universal ATF Fluid in one
of the applications for which it is recommended
by AMSOIL INC., the AMSOIL Warranty
coverage would apply. The consumers
transmission would be repaired under
the AMSOIL Warranty. AMSOIL INC. and
our insurance company will legally pursue
the dealership or the manufacturer to
recover our costs. AMSOIL INC. would
not make the recommendations on our label,
or issue this statement, if we were not
completely confident of our position
on this matter. While we cannot control
what individuals say about this subject,
we can and do insure that consumers can
use our product with complete confidence
and without risk. |
