AMSOIL INC. of
Superior, Wisconsin hereby warrants
that its lubricants are fit for
use according to the written
recommendations of AMSOIL INC.
and in applications specifying
one or more of the standards
set forth in the product data
bulletins and product labels.
AMSOIL INC. further warrants
its products to be free of defective
materials, design, and workmanship.
THIS WARRANTY IS SUBJECT
TO THE FOLLOWING LIMITATIONS: |
| 1. |
This warranty only
applies to AMSOIL lubricants for
which a separate, specific warranty
is not written. |
| 2. |
The warranty herein
applies only to AMSOIL lubricants,
which are packaged by AMSOIL INC.
and sold by AMSOIL INC. or an authorized
distributor. |
| 3. |
The liability of
AMSOIL INC. shall be limited to: |
|
| a. |
Replacement
of the defective lubricant. |
| b. |
The cost,
including labor and materials,
to repair damaged equipment,
or at the option of AMSOIL
INC., the cost to replace
damaged equipment, resulting
directly from the use of
AMSOIL INC. lubricants
when used in the proper
applications. |
|
| 4. |
AMSOIL INC. shall
not be liable for special, incidental,
or consequential damages including,
but not limited to, damage or loss
of other property or equipment,
loss of profits or revenue, cost
of capital, business interruption,
lodging, towing, or cost of replacement
equipment. The liability of AMSOIL
INC. arising out of the manufacture,
sale, delivery, installation, technical
directions or recommendation of
any lubricant- whether in contract,
tort, warranty or otherwise - shall
not exceed the value of the equipment
in which the product(s) were used.
The remedies to the purchaser herein
are exclusive. |
| 5. |
In the event of a
claim against AMSOIL INC., the
procedure below must be completely
followed. |
|
| a. |
Where the
original warranty from
the equipment manufacturer
is still in effect, the
customer shall file a warranty
claim with the Original
Equipment Manufacturer
(OEM) in accordance with
the OEM warranty procedure. |
| b. |
Customer
shall retain failed parts
for inspection by AMSOIL
INC. unless given to the
OEM. |
| c. |
Customer
shall also, within 30 days
of failure, notify AMSOIL
INC. and provide the following: |
| |
| (a.) |
An
eight (8) ounce
representative
oil sample taken
from the failed
equipment and put
into a clean container. |
| (b.) |
Documentation
including make,
model, and year
of equipment, total
accumulated miles
and/or hours, and
duty cycle or service
environment. |
| (c.) |
Equipment
or vehicle maintenance
history documentation
including miles
or hours at the
time of AMSOIL
lubricant installation,
general equipment
repairs, and oil
analysis results
if available. |
| (d.) |
Proof
of purchase for
AMSOIL lubricant. |
| (e.) |
Batch
number from oil
container or Certificate
of Analysis. |
|
| d. |
Mail the
above sample and information
to:
AMSOIL INC., Attn:
Technical Services
AMSOIL Bldg.
Superior, WI 54880 |
| e. |
In cases
where the OEM warranty
is still in effect and
that warranty coverage
is denied based on the
use of an AMSOIL lubricant,
the customer shall immediately
notify AMSOIL INC. and
provide a written copy
of the OEM warranty denial. |
| f. |
AMSOIL INC.
may, at its option, notify
its insurance carrier of
the claim. |
| g. |
AMSOIL INC.
or its insurance carrier
may conduct an investigation
that includes, but is not
limited to, an inspection
of the failed parts, a
review of the operating
conditions, and a thorough
review of the information
requested above. The customer
agrees to cooperate with
such investigation. |
| h. |
If AMSOIL
INC. or its insurance carrier
pays a claim, an attempt
may be made to recover
amounts paid from the OEM.
If this occurs, the customer
may be asked to provide
further information pertaining
to the failure and to cooperate
with AMSOIL INC. or its
insurer in the recovery
process. |
|
| THE WARRANTY
MAY NOT BE EXTENDED TO COVER: |
| 1. |
AMSOIL lubricants
used in mechanically deficient
equipment as a result of abnormal
operation; negligence; abuse; damage
from casualty, shipment or accident;
or equipment modification done
without written authorization from
the OEM. |
| 2. |
AMSOIL lubricants
that have been used for the purposes
of racing or in applications where
the OEM required lubricant standards
do not match those stated by AMSOIL
INC. without the written approval
from AMSOIL INC. |
| 3. |
AMSOIL lubricants
that have been contaminated after
leaving the AMSOIL INC. premises
due to improper handling, storage
or through equipment deficiencies
in which an AMSOIL lubricant has
been installed. |
| 4. |
AMSOIL lubricants
which have been packaged, regardless
of container, by anyone other than
AMSOIL INC. or an AMSOIL authorized
packager. |
| 5. |
Any allegedly defective
AMSOIL lubricant for which a reasonable
sample has not been preserved. |
| 6. |
Failure of equipment
when AMSOIL lubricants are not
used in strict accordance with
either the written recommendations
of AMSOIL INC. or the OEM for warranty
coverage. |
| 7. |
AMSOIL lubricants
that have been used in conjunction
with any other product or additive
that has not been authorized for
use by AMSOIL INC. |
| 8. |
Failure of equipment
due to a pre-existing condition
that is unrelated to the use of
AMSOIL. |
| 9. |
Repair or replacement
of equipment because of normal
wear. |
| AMSOIL RESERVES
THE RIGHT TO REJECT A WARRANTY
CLAIM FOR ANY OR ALL OF THE FOLLOWING
REASONS: |
| 1. |
Failure to follow
all OEM recommendations for warranty
coverage, including lubricants,
maintenance, and drain intervals,
prior to the first installation
of AMSOIL lubricants. |
| 2. |
AMSOIL INC. was not
notified within 30 days from the
date of failure. |
| 3. |
Claim information
is insufficient. |
| 4. |
Parts inspected do
not substantiate a claim or indicate
failure. |
| 5. |
Parts requested were
not sent or are unavailable for
inspection. |
| 6. |
Oil sample was not
provided. |
| 7. |
Failure of the customer
to follow the written procedure
herein. |
| 8. |
Customer refused
to cooperate with the investigation. |
| 9. |
Failure was the result
of an OEM defect. |
This warranty
shall be governed, interpreted
and construed by, and in accordance
with, the laws of the State of
Wisconsin.
AMSOIL INC. IS THE
SOLE AUTHOR OF THIS POLICY
AND MAKES NO OTHER WARRANTIES,
EXPRESS OR IMPLIED UNLESS
A SEPARATE, SPECIFIC WARRANTY
HAS BEEN WRITTEN.
SOME STATES DO NOT ALLOW EXCLUSION
OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES SO THE
ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS
AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE.
Contacts:
AMSOIL INC.
AMSOIL Bldg.
Superior, WI 54880
715-392-7101, Fax
715-392-3097 |
Revised
April 8th, 2003
Supercedes all previous
versions |
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